Cycle time becomes measurable by workflow, role, source system, and agent action.
Use-case library
Choose the first workflow an enterprise agent should own.
Start with work that repeats, crosses systems, has a named owner, and can be measured. Then define the read scope, proposed writes, approval path, and failure behavior.
Choose a workflow with a clear owner, boundary, and result.
The library shows where S/Runtime fits, what systems it connects, how governance applies, and which outcome metrics prove business value.
Enterprise search and answers
Give employees a single place to ask questions across documents, tickets, records, policies, and data while preserving source permissions and citations.
What to verify: 1 search — across knowledge, systems, and workflow context.
Open use caseGoverned agent workflows
Move from chat responses to approved work execution with context packs, tool allowlists, policy filters, approvals, and full run traces.
What to verify: Policy-bound — automation with controls and review in the loop.
Open use caseCustomer operations
Unify account, order, policy, support, contract, usage, and billing context so customer teams and agents can act faster without exposing sensitive data.
What to verify: 360 — customer context with least-privilege controls.
Open use caseIT service and operations
Connect tickets, runbooks, monitoring, deployments, ownership, assets, and communications so IT and engineering agents can triage safely.
What to verify: MTTR focus — measured through context-rich response workflows.
Open use caseRevenue intelligence
Connect CRM, calls, emails, support, usage, contracts, product notes, and risk signals into governed account intelligence.
What to verify: Live — account plans grounded in enterprise context.
Open use caseProcurement and vendor risk
Bring supplier history, contracts, security reviews, purchase orders, quality events, and business owners into a governed review workflow.
What to verify: 360 — supplier context for risk-aware decisions.
Open use caseCompliance and audit readiness
Connect controls, owners, systems, policies, incidents, approvals, and agent activity so regulated teams can answer evidence requests faster.
What to verify: Evidence-linked — control evidence from live enterprise context.
Open use caseKnowledge and policy operations
Make policies, SOPs, playbooks, training, ownership, and institutional memory accessible to people and agents with freshness and authority controls.
What to verify: 1 graph — for policies, owners, decisions, and workflows.
Open use caseSet the baseline before the pilot starts.
Each use case ties to a practical before-and-after metric so the buyer sees operational value, not just an AI demo.
Search effort becomes measurable by workflow, role, source system, and agent action.
Exception rate becomes measurable by workflow, role, source system, and agent action.
Architecture session
Bring one consequential workflow. Leave with a governed agent blueprint.
We will map the context, systems, decisions, controls, actions, and success measures together.