Healthcare and life sciences agent execution and control plane

Healthcare AI control plane

Use agents across clinical and operational work without bypassing data restrictions.

Unify clinical knowledge, payer context, lab systems, quality records, claims, and operations while keeping PHI, ePHI, and regulated electronic records inside governed paths.

EHR and care operations
Claims and revenue cycle
LIMS and quality systems
Clinical trial workspaces
Policies, SOPs, and training
Support and patient access

What changes in the daily workflow

Each example starts with the work that slows down today, then names the context, controls, and outcome a pilot would need to verify.

Care operations command center

Care teams search policies, prior authorizations, benefits, and patient access notes across disconnected systems.

S/Runtime resolves patient-safe context, masks sensitive fields when needed, and gives agents approved actions for routing next steps.

Controls to verify: PHI minimization; Source permissions; Clinical escalation; Audit export.

  • Faster patient access
  • Lower manual triage
  • Clearer decision evidence

Clinical and quality knowledge

SOPs, deviations, validation evidence, training records, and quality decisions are hard to assemble during inspections or reviews.

The context layer links controlled documents, owners, training status, deviations, CAPAs, and electronic signatures.

Controls to verify: Controlled document scope; Part 11 evidence; Reviewer approval; Retention policy.

  • Inspection readiness
  • Consistent SOP use
  • Reduced quality-document search

Life sciences field intelligence

Commercial, medical affairs, and market access teams need current account, trial, formulary, and scientific context.

Agents prepare review-ready briefs using approved sources, citation requirements, and controlled workflows.

Controls to verify: Approved claims library; Medical/legal review; Regional restrictions; Source citations.

  • Safer field enablement
  • Better account preparation
  • Reusable approved content

Controls to verify before production access

The pilot scope should identify the applicable policy, the accountable reviewer, and the evidence required to reconstruct a consequential run.

HIPAA Privacy, Security, and Breach Notification

Focus: Protected health information, ePHI safeguards, permitted use, auditability, and breach response.

S/Runtime: PHI-aware retrieval, business-associate boundary support, role-based access, audit trails, and redaction before model use.

HITECH

Focus: Strengthened HIPAA accountability, breach notification, and business associate obligations.

S/Runtime: Workflow evidence, incident traceability, subcontractor/data-flow visibility, and security event review.

FDA 21 CFR Part 11

Focus: Trustworthy electronic records, electronic signatures, access controls, and audit trails for regulated records.

S/Runtime: Record lineage, approval gates, signer context, action logs, and retention-scoped evidence for validated workflows.

GxP and quality systems

Focus: Process consistency, controlled documents, training, deviation handling, and inspection readiness.

S/Runtime: Controlled-context packs, SOP-aware agents, CAPA evidence routing, and quality review queues.

Put permissions, review, and evidence inside the run.

Choose the baseline before the pilot starts.

Prior authorization cycle time

Use workflow run traces and reviewer outcomes to compare “Prior authorization cycle time” with the agreed pre-pilot baseline.

Clinical operations response time

Use workflow run traces and reviewer outcomes to compare “Clinical operations response time” with the agreed pre-pilot baseline.

Trial document readiness

Use workflow run traces and reviewer outcomes to compare “Trial document readiness” with the agreed pre-pilot baseline.

Revenue-cycle exception handling

Use workflow run traces and reviewer outcomes to compare “Revenue-cycle exception handling” with the agreed pre-pilot baseline.

Architecture session

Bring one consequential workflow. Leave with a governed agent blueprint.

We will map the context, systems, decisions, controls, actions, and success measures together.

Talk to an architect