Connect
Index the systems people already use.
S/Runtime connects knowledge stores, collaboration tools, tickets, records, and structured data without forcing teams into another silo.
- Permission sync
- Metadata mapping
- Source freshness
Trusted answers
Answer employee questions from permitted sources, with citations.
Give employees a single place to ask questions across documents, tickets, records, policies, and data while preserving source permissions and citations.
Knowledge bases
Documents
Tickets
CRM
Warehouses
People graph
Resolve
Assemble answers with context, not just keywords.
The query engine blends semantic search, metadata, graph relationships, and structured lookups.
- Hybrid retrieval
- Entity resolution
- Cited answers
Govern
Make every answer defensible.
Access, privacy, and retention policies run before content reaches a model or user.
- ACL checks
- Sensitive field controls
- Audit evidence
Set the read, write, and review rules for this workflow.
Each run checks retrieval permissions, sensitive-data policy, tool scope, and approval requirements before it reaches a consequential action.
Source permissions enforced at retrieval time
Mapped to source permissions, context boundaries, action policy, and audit evidence so teams can prove how AI was used.
PII, PHI, and customer-data redaction policies
Mapped to source permissions, context boundaries, action policy, and audit evidence so teams can prove how AI was used.
Citations and source lineage for every answer
Mapped to source permissions, context boundaries, action policy, and audit evidence so teams can prove how AI was used.
Retention-aware enterprise memory
Mapped to source permissions, context boundaries, action policy, and audit evidence so teams can prove how AI was used.
Regional privacy and purpose-bound context controls
Mapped to source permissions, context boundaries, action policy, and audit evidence so teams can prove how AI was used.
Measure the workflow against its baseline.
Use completed runs, exceptions, and review outcomes to measure “Reduced internal search time” against the agreed baseline.
Use completed runs, exceptions, and review outcomes to measure “Lower duplicate questions” against the agreed baseline.
Use completed runs, exceptions, and review outcomes to measure “Faster onboarding” against the agreed baseline.
Use completed runs, exceptions, and review outcomes to measure “Higher answer trust” against the agreed baseline.
Architecture session
Bring one consequential workflow. Leave with a governed agent blueprint.
We will map the context, systems, decisions, controls, actions, and success measures together.