Energy and utilities agent execution and control plane

Critical infrastructure AI

Support grid, field, asset, and customer work with policy checks inside the run.

Unify operational knowledge, asset history, field work, reliability evidence, customer systems, and cyber controls so AI can support critical infrastructure within policy.

Asset and work management
Outage and dispatch systems
SCADA-adjacent records
Field service and safety
Customer operations
Security and compliance

What changes in the daily workflow

Each example starts with the work that slows down today, then names the context, controls, and outcome a pilot would need to verify.

Outage and field response

Field and control teams need work orders, asset history, safety procedures, weather, customer impact, and incident context.

S/Runtime assembles operational context and routes recommendations through safety and supervisory review.

Controls to verify: Operational data boundaries; Safety review; Field-role scope; Incident logging.

  • Faster response
  • Safer handoffs
  • Better outage communications

Reliability compliance evidence

Compliance teams spend heavy effort collecting access, incident, recovery, and configuration evidence.

The platform maps controls to systems, evidence, owners, and time windows for review-ready packages.

Controls to verify: Control ownership; Evidence freshness; Access reviews; Exportable audit trail.

  • Reduced audit prep
  • Fewer evidence gaps
  • Clearer control posture

Asset and maintenance intelligence

Maintenance decisions often miss signals hidden across inspections, sensors, parts, vendors, and historical work.

Agents summarize asset context and propose next actions with source lineage and field constraints.

Controls to verify: Asset data scoping; Safety procedures; Vendor boundaries; Supervisor approval.

  • Lower downtime risk
  • Better maintenance planning
  • More consistent field work

Controls to verify before production access

The pilot scope should identify the applicable policy, the accountable reviewer, and the evidence required to reconstruct a consequential run.

NERC CIP

Focus: Bulk electric system cyber asset categorization, security management, access, incident response, recovery, and information protection.

S/Runtime: CIP-scoped data boundaries, access evidence, incident context, recovery playbooks, and auditable operational workflows.

NIST CSF and AI RMF

Focus: Cybersecurity and AI risk management practices for critical infrastructure and trustworthy AI.

S/Runtime: Risk-based AI inventory, model/tool controls, context traceability, and continuous monitoring of agent behavior.

Customer privacy regulations

Focus: Protection of customer account, usage, billing, and outage communication data.

S/Runtime: Customer-data minimization, service-territory scopes, consent/notice alignment, and support workflow logs.

Safety and operational procedures

Focus: Field safety, switching procedures, maintenance evidence, and emergency response protocols.

S/Runtime: Procedure-aware agents, required human approval, safety disclaimers, and source-cited field guidance.

Put permissions, review, and evidence inside the run.

Choose the baseline before the pilot starts.

Outage response time

Use workflow run traces and reviewer outcomes to compare “Outage response time” with the agreed pre-pilot baseline.

Field handoff quality

Use workflow run traces and reviewer outcomes to compare “Field handoff quality” with the agreed pre-pilot baseline.

Compliance evidence readiness

Use workflow run traces and reviewer outcomes to compare “Compliance evidence readiness” with the agreed pre-pilot baseline.

Asset issue resolution

Use workflow run traces and reviewer outcomes to compare “Asset issue resolution” with the agreed pre-pilot baseline.

Architecture session

Bring one consequential workflow. Leave with a governed agent blueprint.

We will map the context, systems, decisions, controls, actions, and success measures together.

Talk to an architect