About the role
Own production health, change coordination, and technical success for strategic customers.
A technically deep customer operator with enterprise SaaS, reliability, and incident coordination experience.
What you’ll do
- Maintain joint reliability and escalation plans
- Coordinate upgrades and architecture changes
- Surface product risk before it becomes impact
What we’re looking for
- Experience bringing complex enterprise software into real operating environments
- Strong technical communication with both builders and business owners
- A habit of turning customer lessons into reusable product and delivery practices
About S/Runtime
S/Runtime is an early-stage enterprise software company building a controlled execution layer for agents. The product is designed to preserve identity and source permissions, pause consequential actions for review, and retain evidence from each run.
The early team will work directly with design partners and across traditional product boundaries. We value clear decisions, careful testing, and people who can stay close to both the technical system and the customer problem.
Location and employment
US remote, near enterprise customers. This role is expected to be full-time. Exact workplace expectations, compensation, benefits, work authorization, and employing entity will be published before applications open.
Candidate information
S/Runtime intends to provide an accessible and equitable hiring process. Formal openings will include applicant privacy, accommodation, and equal employment opportunity information appropriate to the hiring location.